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BANKING INDUSTRY

Multi-state hiring, ongoing culture alignment coupled with rapid growth presented a fast-growing challenge to Carr’s Banking Client. Their existing hiring practices and testing were not equipped to handle both the sheer numbers involved with growth and expansion and the concerns of management regarding the hiring and keeping of top talent.

Carr was chosen to put together pre-employment hiring practices, selection criteria and a robust assessment and selection system that would allow them to continue to hire the best and the brightest (one of the things they attribute their growth to) while maintaining a successful corporate culture that keeps the best and brightest happy and engaged.


SOLUTION

Carr designed a comprehensive, company-wide, self-learning program that (a) incorporates new job-specific criteria, (b) provides consistent, timely online pre-employment assessment for multiple locations at all levels of sales and management, and (c) catalogs and stores the data about both hires and non-hires. As well, this solution was designed to allow for real-time pre- and post-employment research that in turn creates an ever-improving process.

In addition, our client’s culture was strengthened, in part, by being inclusive and sharing this solution at the branch level.


OUTCOME

Pre-employment assessment has now developed into an extremely accurate online system with information flowing confidentially and efficiently between decision makers. The 24/7, self-learning aspect has enabled the right questions to be included in interviews and decision making to be shared across the organization.

The result is a growing organization with confidence they are adding the people required to maintain the banks reputation for excellence.