What happens when long-term hiring needs outgrow your existing assessment program? In the case of JELD-WEN, the leading manufacturer of doors & windows in the United States, they called Carr.

The good news was that the client had been a long-term user of – and believer in - psychological assessment. An existing system had historically been able to meet their needs. However, they had begun to experience exponential growth and needed Carr’s help to determine how to insure that its assessment systems would be able to keep up, including an increase in tests being administered, reports being generated, staff time and overall turnaround time.


SOLUTION
Carr’s knowledge in psychometrics, as well as its advanced IT competencies, allowed it to improve the automation process as well as enhance an ongoing program. Carr was able to help its client rebuild its assessment systems so that they could handle future capacity demands, maintain consistent reporting and provide assurance that future time requirements could be met with no loss of quality.


OUTCOME
As a result of this system-wide overhaul, Carr’s client is able to continue to reference its crucial historical data and, more importantly,test & report on a 24/7/365 basis with no more than a one-day turnaround.