When leadership changes inside an organization, so does the leadership style and even the culture itself. Such was the case at Carr’s client, a leader in the Continuing Care/Retirement industry. The new leader’s style would require much broader involvement both in decision-making and results. So, the company brought two problems to Carr, (1) how will the new leadership know if the staff truly embraces the new changes and (2) are the right people in place to see those changes through to fruition?


SOLUTION
Working closely with their Director of Human Resources and her staff, Carr developed a measurement tool that would anonymously evaluate the areas in question and track changes on an ongoing basis. Since it was assumed and proven that adoption of these new changes and culture would not be 100% from the start, Carr also developed a post measurement analysis tool...


OUTCOME
Carr senior staff designed job-specific assessment tools that accurately measured the culture shift and alerted management to potential adoption issues within the organization. In addition, the ongoing measurement tools allowed management to evaluate the rate of adoption. Finally, the client utilized Carr to implement a new, in-depth employment assessment solution for incoming employees that would predict job fit in the new culture.